The Petstaff

We Love ‘Em,

When You Have to Leave ‘Em!TM

LA: (310) 273-5600
S.F. Valley (818) 771-9900

We have a name for people who treat their pets like children; client.

And maybe that's the reason why since 2001 more pet parents rely on The Pet Staff than on any other pet care service.

The Pet Staff

Locally family owned and operated since 2001, and with a select team of over 140 of the industry's leading pet care professionals, The Pet Staff is far and away Southern California's largest dog walking and pet sitting company. Paws down.

Call today to schedule an in-home interview or just click on the "sign up” tab, Fill out your information and we will call you to schedule a meeting at your convenience. You’ll soon discover why The Pet Staff is California’s #1 trusted choice for pet services.

ABOUT THE PET STAFF

What's in a Name? The Pet Staff Paw-losophy

We're about pets! All pets. Dogs, cats, rabbits, birds, fish, iguanas...we love all that is furry and scaly. As a leader in the pet care industry, we continually strive to provide superior service and have succeeded in setting the standard for excellence in pet sitting and dog walking services.

And in our own way, we take care of you the parent, as well. Our Pet Staffer Visit Logs detail all of the fun and noteworthy events that transpire during each session with your pet. Our business office and dispatching center utilize proprietary state of the art technology to track and record the status of your scheduled visits as they progress. We recognize how important the connection is between you and your pet, and we do our very best to alleviate any anxiety that you may have when you cannot be with them while you are away.

Leading Reputation

Our awards include "Best Service Business of the Year" (Los Angeles), "Best Pet Service in Los Angeles" (CitySearch), “Best Service Business of the Year” (City of West Hollywood), the "Official Doggie Sitters of the MTV Movie Awards" and " Southern California’s Leading Pet Care Company" (ABC Eyewitness News).

Professional & Caring Staff

All Pet Staffers have an impressive array of animal experience and provide the love, attention and skilled care you would expect from a professional. Some own or have owned animals for years, and some live vicariously through the pets they provide for. But all share a deep love for animals, and all are service-oriented individuals.

Peace of Mind

The Pet Staff is fully licensed, bonded and insured (to the maximum limits possible) and is a participating member of Pet Sitters International and The National Association of Professional Pet Sitters. We perform reference and background checks through a leading national service – we screen for the best, so that you don’t have to!

Availability & Coverage Area

Our large qualified staff and geographic coverage insure that we will be available whenever and wherever you need us. We’ve invested heavily in proprietary information systems that allow substitute sitters to be able to seamlessly cover for your primary sitter when they’re not available or have an unforeseen emergency. No other service can offer the technological sophistication that we can.

Business Office

We maintain a regular business office to handle all scheduling and administration. The Pet Staff office employees are regularly available answering phones M-F from 9:00 am to 5:30 pm. On weekends we check messages and e-mail every 30 minutes between the hours of 9:00 am and 3:00 pm providing you with responsive 7-day per week access to our Scheduling Call Center.

Members of the Community

The Pet Staff supports a wide variety of animal welfare causes throughout the year. A generous portion of our revenue is donated to support animal rescue organizations and shelters across Southern California to benefit less fortunate animals. These include Best Friends (www.bestfriends.org), Much Love Animal Rescue (www.muchlove.org), The spcaLA (www.spcala.com), Pet Orphans Fund (www.petorphans.org), and PAWS/LA (www.pawsla.org) to name a few.

I’m 8 years strong with The Pet Staff and can’t imagine what my life would be like without them. They’ve seen me through pet crisis, family emergencies and many busy work seasons, and their value to me and my dogs it’s beyond expression. My walkers took meticulous and loving care of my senior collie and my terrier mixes bounce off the walls when they hear their buddies at the door. It’s the best decision I’ve ever made and I couldn’t be happier to be one of their "regulars."
- Alice, Glendale
I just wanted to express my gratitude to The Pet Staff for watching my dog Junior when I went out of town recently. I found him relaxed and in great shape upon my return from my vacation. Thanks also to all at The Pet Staff for running such a great operation and making a happy pet possible. You've got a loyal customer here."
- Jose, Hancock Park
I love The Pet Staff! I travel frequently for work and was recently told by an assistant at my dog’s kennel that she hides most of the time and seems stressed and unhappy. My dog had already gone through a terrible experience at a shelter and that news broke my heart. When a coworker referred The Pet Staff I spoke to a manager, and was immediately assured that they could help. And it turns out my pit mix isn’t shy at all! She really gets a lot from being home. She feels safe here, but her sitters are such a huge part of the equation. They’re kind and sweet- and most importantly they’re pet people. They speak her language and my big ole baby of a pup adores them. I’m very relieved to have found The Pet Staff.
- Melissa, West Los Angeles
The Pet Staff is THE BEST pet sitting company you will ever find! My cats Bink and Bobo love their sitters and are always such happy gals when I return home. The last time I traveled Bobo had test results come back from the vet, diagnosing a bladder infection after I left town. The Pet Staff worked with my vet, picked up the medication and starting administering it within hours of my phone call to their office. They’re capable of pretty phenomenal things and I just love their notes, email updates and simply how much they care. Dare I say they’re nothing short of PURR-FECT!
- Shannon, Hollywood
I have used The Pet Staff for out of town care many times over the years, and when my older lab started needing more frequent walks during the day I signed up for a daily walking service through them. I get weekday walks, fresh water and attention for both my dogs and it’s a real load off my shoulders. Last week their office called me about foxtails in my yard that I hadn’t even noticed and gave me tips on what to do. Their professional manner, attention to detail and seriousness with which they approach my dogs and their needs is impressive. Highly recommend.
- Mark, Pasadena


DOG WALKING

Away at work? Anticipate a busy day? Your daily schedule erratic and unpredictable? The Pet Staff offers Dog Walking Programs to give your canine companion a bright spot during the day and some needed stress relief from yours. Dogs require physical and mental stimulation just like humans do. If proper exercise is provided on a daily basis, it will energize their body, mind and spirit. Many dog behavioral problems are the result of isolation, boredom and insufficient exercise. The Pet Staff’s Dog Walking Programs are a great service for your dog when you can’t be around to exercise and play.

30-, 45- and 60-minute walks are our most requested walk lengths; please feel free to request longer durations and we would be happy to accommodate based on availability .

Currently available in most areas of Brentwood, Santa Monica, Hollywood, West Hollywood and Beverly Hills)

Fido chewing on the couch? All dogs are not the same. Some have more energy than others. No matter how much love and attention you give them, these dogs need more exercise than your busy schedule can provide. Our goal is to help you have a better relationship with your high-energy friend. We’ll take your dog hiking through the hills, throwing balls and playing games. Rain or shine, we’ll give your dogs their daily dose of physical activity. By the end of the hike with us, your dog will be ready to go home and relax for the rest of the day! Call to confirm coverage areas and to discuss pricing.

Our 90-minute hike is our most popular program. Unlike the majority of other Los Angeles area dog hikers The Pet Staff’s hikes are private one-on-one outings. The reality of fights and accidents far outweighs the appeal of "socialization," and as a matter of policy the only time we walk multiple dogs is when they are from the same household.

Your dog spends more time on the trail hiking and less time getting jostled around a car while other dogs get picked up and dropped off. The times shown include your dog’s round trip transportation so actual time on the trail depends on your driving distance from house to trail. Please feel free to request longer durations and we will be happy to accommodate based on hiker availability.

Walking Programs Billed Weekly Billed Monthly
30-min walks: $22.00/walk $20.50/walk
45-min walks: $26.00/walk $24.50/walk
60-min walks: $32.00/walk $29.50/walk
Private Walks Billed Weekly Billed Monthly
90-min round trip: $40.00/hike $38.00/hike

Resource permitting, we’re pleased to provide longer walks or hikes if desired. Please call for custom pricing and availability.

additional surcharges
Same day schedule/visit: $8.00
Holiday* premium/visit (non Winter): $12.00
Holiday** premium/visit (Winter Holiday): $15.00
Sub-Q injection/visit: $10.00
Insulin injection/visit: $5.00
Sign up: $28.00
puppy

puppyThinking of kenneling your dog or cat during your next trip? According to the American Humane Society, pets are happiest when they're at home, surrounded by familiar sights, sounds and smells, and protected from the stress and potential exposure to illness or accidents often encountered at many boarding facilities (a.k.a "pet hotels"). While these facilities may look fun and inviting, they are often not properly staffed, filled beyond their legal and safe capacity and endemic with illness and injury. Ensure your pets’ health, safety, and emotional well being with a Pet Staff professional by signing up now!

PET SITTING & VACATION CARE

Play time & belly rubs. On the house.

The Pet Staff offers a variety of pet care services for your devoted pets. We currently cover greater Los Angeles including the Westside, Valley, South Bay, Pasadena.

Out-of-town Pet Care.

Going out of town? The Pet Staff offers Out-of-Town and Vacation Visits for when you need to leave town. A Pet Staffer will come to your home and care for your pet while you are away. We will follow your pet care routine per your instructions, including feeding, watering, exercising and administering any medication your pet might require. And most importantly, we will play with your pet! A standard visit is 30-minutes in length (however longer times and overnights are certainly available too). Dogs generally require 2-3 visits per day. Cats and other animals usually require 1-2 visits per day. Puppies should receive 3-4 visits per day. We also provide basic home care services while you're gone, such as bringing in newspapers, flyers and mail, watering plants, alternating lights, adjusting blinds and setting out or taking in trash receptacles.

30-min visit: $22.00
45-min visit: $26.00
60-min visit: $32.00
90-min visit: $40.00
Overnight Stay* (10-hour): $68.00
Extended Overnight* (12-hour): $85.00
Day Sitting (4-hour minimum): $21.00/hour

Charges are based on time, not based on number of pets. We do not charge additional for extra pets like most other pet sitters. If you have more than 2 dogs or more than 4 pets total, we require longer than 30-minutes per visit in order to provide ample care for all of the pets in your household. *For dogs, overnights include a walk when the sitter arrives, a potty break before bedtime and a walk in the morning before they leave

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Overnight Stays

#Does your pet need added comfort while you're away? The Pet Staff offers Overnight Stays to give your pet all of the benefits of Vacation Visits, with added companionship and security for your pet and your home throughout the night. Our Pet Staffer will arrive at 9 p.m. and depart at 7 a.m. the next morning. We also offer 12-hour overnights which can be 7 p.m. to 7 a.m., or 8 p.m to 8 a.m., at your choosing.

CONTACT US

Score some paws-applause. Give us a call.

Our regular office hours are Mo-Fri, 9:00 a.m. - 6:00 p.m. although you may leave a message at any time and we will respond as quickly as possible.

  • Call us!(310) 273-5600
  • Call us!(818) 771-9900
  • admin@thepetstaff.com
The Pet Staff provides in-home pet sitting and dog walking services throughout the metro L.A. area. This means that our pet sitters come to your home to provide pet and home services – ranging from our standard 30-minute visit to 45-, 60-, & 90-minute visits. In addition we offer in-home Overnights, where a Pet Staffer will sleep in your home with your pet and attend to mail, lights, trash and plants if you so desire. Cuddling and baby-talk also come standard!
That depends on your schedule. Many of our kitty clients ask us to come 1 or 2 times per day when they’re away; our puppy clients often 4 times per day and our adult dog clients frequently schedule 2 or 3 times per day. Others choose to schedule an Overnight, and then have us come back midday for a walk or visit. For a complete breakdown of services and charges, please see our rates page.
The Pet Staff’s foremost priority is the safety and security of our clients, their pets and their property. Our Pet Staffers undergo an extensive screening process before they work with us, including reference checks and formal background checks. At the very minimum, all Pet Staffers love animals and are passionate about delivering the best care available. Unlike other pet sitters, they are not consumed with or distracted by administrative tasks such as billing, reservations, scheduling, insurance, marketing, etc… all of this is handled through our central business office. Just doing what they love best – caring for and playing with pets – and giving it 100% each and every visit.
We definitely prefer to offer your visits to the same Pet Staffer each time, however if that sitter is not available for some reason, a fully informed substitute from our staff will always be available for back up. Illness, schedule conflicts, family emergencies, car troubles, etc. are never your concern when you work with The Pet Staff.
We are licensed by the City of Los Angeles and we carry the maximum limits of Liability Insurance and Bonding in our industry, $2 million and $50K respectively. Don’t be fooled by others that claim to be insured and bonded, but carry the minimum limits or worse, expired policies.
We have a business office/call center in Los Angeles but our Pet Staffers live and work in the neighborhoods that they serve including the Westside, Valley, South Bay, and Pasadena areas.
Our innovative Key Safe program includes the ongoing use of a company lock box when you sign up with The Pet Staff. Before you depart home, simply place a door key in the Lock Box key compartment provided (or you may keep one there permanently) and attach the portable lock box device to a mutually agreed upon location.
No! While it is more economical for companies to walk 4 or 5 dogs at a time, this is not necessarily the safest, least stressful approach for your pooch. The reality of fights and accidents far outweighs the appeal of "socialization," and as a matter of policy the only time we walk multiple dogs is when they are from the same household. Your dogs spend their time with one on one attention and not riding around in a truck picking up and dropping off other dogs.
When you sign up with The Pet Staff we will schedule a pet sitter to come to your home for an initial "interview" - to meet your pet, become familiar with your home/routine, and discuss all pertinent information about your pet's needs. We charge a Registration Fee at sign up (see Pricing), which includes the initial interview as well as on-going use of the company-provided Lock Box as part of our unique Key Safe Program.
The Pet Staff commits to providing the services stated in our service agreement in a reliable, caring and trustworthy manner. The Pet Staff is only liable for claims arising from negligence or willful misconduct. Due to the extreme unpredictability of animals, we cannot accept responsibility for unusual mishaps (i.e., bitings, furniture damage, etc.). Also, if your pets have access to the outside, we are not responsible for injury, disappearance, or fines.
We accept Visa, MasterCard, American Express and Discover Card and full payment is required in advance - 5 business days ahead.
Absolutely! Gratuities are never expected, but greatly appreciated!
Yes. References are happliy provided.

Pet sitting and dog walking work offers an incredible opportunity to spend time with a variety of animals, while getting exercise, meeting great people and earning income.

Pet sitting assignments range from visiting pets while their parents work or travel, to staying overnight at a client’s home to insure the safety of their pet and household. In general we look for people that can satisfy one or both of the following types of availability: 1) Midday (11am to 4pm) Monday through Friday, or 2) AM (7-9am) AND PM (6-9pm), every day of the week.

To work with The Pet Staff, you will need to be crazy about pets, have experience caring for them, and have excellent work and personal references. Trustworthiness, plenty of common sense, and an ability to follow detailed client instructions are key criteria to working with us.

To be considered you:

  • Must be at least 21 years of age;
  • Have your own insured, reliable vehicle;
  • Have your own Smart Phone (not just a mobile phone);
  • Have your own e-mail account (and home access to a computer);
  • Have excellent references and pass a formal background check;
  • Must be able to commit to taking work for at least 6 months
  • You should be aware that this type of work is a serious responsibility...our clients' "children" will be relying on you to be a punctual, organized and competent care giver. If quick cash is what you’re after, this is NOT your best bet. If animals are your passion, and you are conscientious and committed, you’ll feel right at home with us.

For consideration, please click here and fill out all of the information requested. We constantly review submissions and will call you if and when your application matches the criteria we are seeking. At that time we will review exact pay structures/rates. We interview on a regular basis, so please be patient; if you do not hear from us right away we may not have a demond in your particular area at the moment. No phone calls, please. Thank you!

NEW CLIENT SIGNUP

Schedule your Sign Up appointment today.


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